WhatsApp: +1 (707) 654-4150
"Success doesn't come to you, You go to it... I'm not the one to call you to invest and have a bright financial situation. If you know what's right, you're supposed to contact him now and start trading
Technician Mr. Udaiyar came to service my aircon, reached early than schedule time. He did a good job and do advise me on my Aircon compressor too. Recommending and highlighting a few issues. Thank u so much for the suggestions given.
Will continue to look out for your company services when time needed.
Good experience. Mr Richard (CS Support) did respond quickly and handled the appointment arrangement without a problem.
Arrangement the Technician - Mr.Seenu finished Job in same day. Mr.Seenu very friendly and very experienced.
I strongly recommend DW Aircon Team.
Ms. Gene - CS Officer: response fast, nice and managed to get me early slot despite my last-minute call
Setting up an appointment was fuss-free and Ms Gene tried her best to slot me in at the earliest possible timing.
Mr Murthi serviced all the aircons in about 30-minutes - super efficient fella.
But at the end of the day, it all boils down to price - 4 aircon units for $110? Even my mother-in-law nodded in approval when I told her the price.
1) Always on time
2) Recommendation by technician has always been on whats required and never hard selling. If i had asked for something extra they will tell me if it is not necessary.
3) Great pricing
4) Besides the requested service the technician always does a full check on the system and inform on things to observe or potential issues that may arise based on tell-tale signs observed during servicing.
Highly recommended and will engage them for next svcing.
2. Appointment made n technician came on time.
3. Knowledgeable technician who gave sound advice.
4. Honest technician quoted the correct price ($70/2units) when i gotten the price wrong ($75/2units). Gave him the $5 as service tips instead. 😅
The customer service Alexis is prompt and professional. She replies watsapp even after 10pm to ensure that client concerns are addressed. She is proactive and will text client in the event of any delays.
Mr Dhanabal is highly dedicated. While most technicians will follow through the motion and do simple wiping. He took 15 mins and clean the vents multiple times to ensure that servicing is properly done. He was polite and even wiped my basin for me to ensure that my house is in good condition after the servicing. Please give this guy a pay raise! 🙂
Long story short - i originally called another company (A*ple) to do a chemical wash for my aircon, and they managed to short-circut the wiring to my aircon, spoil the connectors on my compressor and refused to answer my calls after that - all these happened in 2 weeks. The most unprofessional company-I will see how I can sue them for damages.
At my wits end, i called Daylight electrician who help link me up with DW as well, and within 2 trips in 3 days, they managed to solve the wiring problem, fix the compressor, AND clean my aircon. Awesome customer service all around! Ms Lim - excellent communications, friendly, fast, humorous and positive and it was reassuring that she was always on the ball. Raju and Ramesh - very professional, competent and dedicated. On the last day, they stayed back an extra 2 hours as they kept testing my aircon to see that everything worked well.
Thanks to the awesome team at DW Aircon Servicing, my aircon is working better than ever. Would highly recommend DW to everyone!
Do you need Bed Cleaning services?
Our Bed Cleaning services can give you quality bed cleaning, without using any harmful substances. Methods that get rid of dust mites, odor, stains, germs, and bacteria.
Mattress Deep Cleaning Process
The steps below are the methods we do to ensure that your mattresses are as clean as it should be
Step 1: Deep vacuuming
– remove dirt/dust/dust mites, and other micro-particles
Step 2 : Shampooing
– remove germs that causes odours and smell
Step 3: Scrubbing
– soft tip power brushing to break stains
Step 4: 170 °C steaming
– with sanitization to kill germs & bacteria
Step 5: Hot water deep extraction
– remove dead skin, micro-particles, & excess water